1. Room Service This refers to the service provided by the hotel where guests can order food, beverages, or other items to be delivered to their room.
2. Concierge The concierge is a hotel employee who assists guests with various tasks, such as making restaurant reservations, booking tours and activities, arranging transportation, and providing information about local attractions.
3. Housekeeping Housekeeping refers to the department responsible for cleaning and maintaining guest rooms and public areas of the hotel.
4. Front Desk The front desk is the main point of contact for guests checking in and out of the hotel. Front desk staff handle reservations, answer inquiries, and provide information about hotel amenities and services.
5. Bellhop A bellhop is a hotel employee who assists guests with their luggage and escorts them to their rooms. They may also provide information about hotel amenities and services.